Exchange&Return Policy Your complete satisfaction is our goal!If for any reason you are dissatisfied with your acquisition, we will gladly exchange or reimburse the thing( NOT INCLUDING ANY CUSTOMIZED ORDER). Products have to be returned within 7 days of receipt in new conditions. (see qualified conditions below).1.Products can not be used or tried on, should be in the original product packaging with all tags affixed and be odor-free.2.Retail product packaging has to be unblemished (no folds, split or damages of any kind of kind).3.Delivering costs for returns are to be paid by the consumers. We are exempt for lost or damaged plans.THINGS THAT DO NOT MEET THESE CRITERIA WILL CERTAINLY GO THROUGH A 50% RESTOCKING COST.Eligible Conditions:1.Thing needs to remain in initial factory conditions-- unworn, not tried on and undamaged or modified at all (combed, styled, cut, product used, etc).2.Tags have to still be affixed and also hairnet undamaged.No fragrance or odors of any kind of kind.3.Retail product packaging has to be unblemished (no creases, split or damage of any kind of kind).4.All initial retail packaging as well as products must be returned.Exchange or refund needs to be requested within 7 days of getting your original order.Please kindly call Zayn Ting at info@zaynting.com if you require exchanges or returns.Or complete the form below.Our representative will call you within 24 hours. Name Email Phone Number Message Send